Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Storm Electric did an outstanding job from start to finish in our Generac whole-house generator installation. They delivered a quality product at a fair price. The communications were excellent and the installation crew was very professional and responsive to all our questions and requirements. We are extremely pleased with the service provided by Storm Electric and would recommend them without reservation for a Generac installation. You deal with the president of the company who is very detail-oriented and knows how to put the customer at ease. We also had two floor outlets installed by Storm Electric, and that project was exceptional as well. You can depend on Strom Electric for all of your electrical needs and service.
After a tree limb fell and pulled down my power line the guys at Storm Electric replaced the meter box and conduit that was ripped away from the wall. The work was better than before and fast as well as professional. I'm a customer for life!
Services: Electrical panel replacement or upgrading, Ground wire installation
Generac.com Reviews:
New updated review and service
May 6, 2022
David
from Lexington
State:NC - North Carolina
Age:Over 65
Responsiveness
5 / 5
Expertise
5 / 5
Friendliness
5 / 5
Professionalism
5 / 5
I realized I gave Storm Electric a one star instead of the 5 stars for professionalism that I meant to do. Jon came by this week to double check everything again. Then today, due to a bad thunderstorm, the power went out and the Generac came on immediately. Everything worked just as it should., I just didn’t expect to use it this quickly. Please use Storm Electric.
Yes, I recommend this dealer.
5 / 5
Storm Electric is the One to Call for Generac Generators
May 5, 2022
JohnK
from Winston Salem
State:NC - North Carolina
Age:Over 65
Responsiveness
5 / 5
Expertise
5 / 5
Friendliness
5 / 5
Professionalism
5 / 5
Storm Electric did an outstanding job from start to finish in our Generac whole house generator installation. They delivered a quality product at a fair price. The communications were excellent, and the installation crew was very professional and responsive to all our questions and requirements. We are extremely pleased with the service provided by Storm Electric and would recommend them without reservation for a Generac installation. You deal with the president of the company who is very detail-oriented and knows how to put the customer at ease.
Yes, I recommend this dealer.
5 / 5
Storm Electric was perfect.
April 28, 2022
David
from Lexington
State:NC - North Carolina
Age:Over 65
Responsiveness
5 / 5
Expertise
5 / 5
Friendliness
5 / 5
Professionalism
1 / 5
Storm electric performed the perfect professional service installing a General generator at my house. They were very cognizant of my desire to complete this in a very timely manner. I could not ask for better service and understanding.
Yes, I recommend this dealer.
5 / 5
Professional and courteous
January 18, 2021
JD
from Advance
State:NC - North Carolina
Age:55-64
Responsiveness
5 / 5
Expertise
5 / 5
Friendliness
5 / 5
Professionalism
5 / 5
Storm Electric was very knowledgeable and professional. They did everything they said they would in a timely manner. I highly recommend them.
Yes, I recommend this dealer.
5 / 5
You can’t go wrong with Storm Electric!
January 18, 2021
Julie
from Lexington
State:NC - North Carolina
Age:45-54
Responsiveness
5 / 5
Expertise
5 / 5
Friendliness
5 / 5
Professionalism
5 / 5
These guys installed my Generac last Fall and they were great! Very professional, great prices and very thorough in their installation from start to finish. Very responsive to my texts/calls and made the whole process go smoothly from the beginning to end. Storm Electric is the best installer you will find in the area for Generac!
Yes, I recommend this dealer.
5 / 5
Would recommend them.
January 18, 2021
DM
from Bermuda Run
State:NC - North Carolina
Age:45-54
Responsiveness
5 / 5
Expertise
5 / 5
Friendliness
4 / 5
Professionalism
5 / 5
Storm Electric did a great job with installing our generator. I would recommend them to anyone. They were very professional and great to work with.
Yes, I recommend this dealer.
5 / 5
Good working with them
January 18, 2021
Glenn
from Welcome
State:NC - North Carolina
Age:55-64
Responsiveness
5 / 5
Expertise
5 / 5
Friendliness
5 / 5
Professionalism
5 / 5
We have had our unit for a year now and recently had a transformer go out in our neighborhood leaving me and our neighbor with only partial power. The natural gas powered generator kicked right on providing our whole house with power while my friend next door had only power for low use items leaving them with no heat pump for warmth. It took several hours for the power to be restored but we stayed completely fine during the process. John and Ryan at Storm Electric have been great through the year also. My neighbor is getting closer to having his own generator one day now.
Yes, I recommend this dealer.
5 / 5
Great Experience with Storm Electric
January 12, 2021
MiniTrainEngineer
from Lexington
State:NC - North Carolina
Responsiveness
5 / 5
Expertise
5 / 5
Friendliness
5 / 5
Professionalism
5 / 5
My experience with Storm Electric was excellent. When I inquired if they were interested in my job they were prompt to respond and give me a quote. When I gave them the go-ahead I was given a timeline of when they would start and finish the job. Mine was a complex multi-day project involving removing and existing standby generator and installing a new one. I was always kept apprised of what was scheduled to happen and when, and if something required a change in the schedule I was informed immediately. A really good thing about Storm Electric is they are a small but not a one-man operation. They have enough staff to turn out in number when the task requires it but small enough that the owner of the company is the person you talk to. I was also pleased that they were able and willing to do a turn-key job including pouring a new concrete pad for the new generator. And all the work they did was performed in a neat and professional manner. I would recommend Storm Electric without reservation.
Yes, I recommend this dealer.